Thursday, February 19, 2009

Volume Discounts and how it works

Many customers are asking why the 10% Volume discount does not show up in the Shopping Cart as a line item discount like the Coupons. Here's our explaination:

The 10% is applied at the item level as a VOLUME discount. Coupons are applied to the Subtotal level. For example: If you buy 3 bottles at $100 each ($300 SUB-total), the shopping cart will show the price $90 for each which equals $270 as a SUB-Total. Then the 5% discount Coupon is applied to the $270 for an additional discount of $13.50 giving you a new total of $256.50.

Sorry for the confusion but these are TECHNICAL LIMITATIONS of the shopping cart which does not allow baseline limits for coupons, otherwise we would just offer a flat discount for 3 or more items and/or a flat discount coupon for 1 - 2 items. Thats why we're doing it this way. I don't like it personally, but we have no choice due to the software limitations.

Regardless, you get some great discounts when you buy 3 or more items!!

Dan